Shipping Policy

Effective Date: March 1, 2025
Company: Next Gen Solar
Address: 1830 E Parks Hwy, Wasilla, Alaska 99654, United States

At Next Gen Solar, we are committed to delivering your solar products safely and on time. Please review our Shipping Policy below for details on processing times, delivery options, and costs.

1. Order Processing

✔️ Orders are processed within 1-3 business days (excluding weekends & holidays).
✔️ Orders placed after 2 PM (local time) will be processed the next business day.
✔️ Once your order is shipped, you will receive a tracking number via email.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5-7 business days	Free on orders over $99
Expedited Shipping	2-3 business days	Calculated at checkout
Express Shipping	1-2 business days	Based on location

📦 International Shipping: We currently ship to select international locations. Additional duties and taxes may apply, which are the responsibility of the customer.

3. Shipping Restrictions

⛔ We do not ship to P.O. Boxes or APO/FPO addresses.
⛔ Some large solar products (e.g., panels, batteries) may require freight shipping, which could have longer delivery times.

4. Shipping Delays

Holidays, weather conditions, and carrier delays may impact delivery times.
If your order is delayed beyond the estimated timeframe, please contact us at customer@nextgensolartech.com

5. Lost or Damaged Shipments

🔹 If your package arrives damaged, report it within 48 hours of delivery with photos.
🔹 If your order is lost in transit, contact our support team, and we will file a claim with the carrier.